This Privacy Policy applies to all personal information collected by Chanda Real Estate through our website, enquiry forms, phone calls, WhatsApp messages, emails, and any other communication channels through which you interact with us.
Chanda Real Estate is a MahaRERA registered real estate agent (Registration No. A51900004096) operating from Chembur East, Mumbai, and is part of a group that also includes Chanda Properties and Chanda Interiors. As a business operating under Indian law, we comply with applicable data protection regulations including the Information Technology Act, 2000 and its amendments.
By using our website or services and submitting your personal information, you agree to the terms of this Privacy Policy.
We collect personal information that you voluntarily provide to us when you:
The types of information we typically collect include:
| Information Type | Examples | Purpose |
|---|---|---|
| Identity Data | Full name | To address you correctly |
| Contact Data | Phone number, Email address | To respond to your enquiry |
| Property Preferences | Budget, area, requirement type | To curate relevant options |
| Communication Records | Messages, call notes | To serve you better |
| Usage Data | Pages visited (anonymous) | To improve our website |
We do not collect sensitive personal data such as financial account details, Aadhaar numbers, PAN numbers, or health information through our website.
We use the personal information you provide for the following purposes:
Chanda Real Estate does not sell, trade, or rent your personal information to any third party for their own marketing purposes.
We may share your information with:
Any third parties with whom we share your data are required to maintain confidentiality and use your information only for the specified purpose.
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of your active property search and for a reasonable period thereafter to provide follow-up assistance.
We may retain data for longer periods where required by applicable law, regulatory requirements, or to resolve disputes.
You may request deletion of your personal data at any time by contacting us directly, and we will process your request within a reasonable timeframe unless retention is required by law.
Chanda Real Estate takes reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
You have the following rights with respect to your personal data held by Chanda Real Estate:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal obligations.
Withdraw your consent to communications at any time.
Object to the processing of your data for marketing purposes.
Request your data in a commonly used format where applicable.
To exercise any of these rights, please contact us at chandarealestate2015@gmail.com or call 9930005545. We will respond to your request within a reasonable period.
Our website may use basic cookies and analytics tools to understand how visitors interact with our site. This information is collected anonymously and is not linked to your personal identity.
We do not use cookies for advertising tracking or to build personal profiles for marketing purposes. You can disable cookies in your browser settings at any time, though this may affect the functionality of our website.
We do not use any third-party advertising networks or share your browsing behaviour with external marketing platforms.
Chanda Real Estate reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon publication on this page. The "Last Updated" date at the top of this page will reflect when the policy was last revised.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
For any privacy-related concerns, questions, or requests, please contact us through the following channels:
We are committed to resolving any privacy concerns promptly and transparently.
Suraj Gupta personally handles all privacy and data concerns with full transparency.